The naval staff kindly asks all Captains to report all unforeseen incidents along the template of the following example:
1. Which account / gameworld is affected?
Francis Drake / Marianas trench
2. Which part / feature of the game is affected?
3. Please describe in detail which actions were carried out when the error occurred and what exactly is the effect of the error:
After defining the route, I clicked on ‚Set Route‘. The route wasn’t started but cancelled.
4. When did the error occur (date / time)?
04.12.2018, ~ 7:35 pm UTC
5. Can you reproduce the error or was it a single situation?
This occurs each time I start a route in my home town.
6. Did you get a failure notification? If so, which one?
Editing the ship’s route was automatically cancelled.
7. Please provide some information about your system:
a. Operating system
b. Browser (version)
Mozilla Firefox 63.0.3 (64 bit)
c. Provider and internet speed (please run a speed test)
O2, Network delay 28ms, download 52,32 Mbps, upload 17,18 Mbps
determined by Network Speed Test
d. Results of troubleshooting page www.admirals-game.com/help.html